Terms of Service

Please read these Terms of Service ("Terms") carefully before using the syncstate.site website or engaging our consulting and automation services. By accessing our site or purchasing a service package, you agree to be bound by these Terms.

1. Services Provided SyncState provides workflow automation consulting, process auditing, and digital integration services using third-party platforms such as n8n and Make. The specific scope of work, deliverables, and timelines will be dictated by the specific tier or package you purchase.

2. Client Responsibilities To ensure successful project delivery, the client agrees to provide timely access to necessary software platforms, API keys, login credentials (where required via secure sharing), and business process details. Delays in providing this information may result in corresponding delays to the project timeline.

3. Payment Terms Payment for all service packages must be made in full upfront via our secure payment gateway unless a custom enterprise agreement dictates otherwise. Work will not commence until payment is confirmed.

4. Intellectual Property Upon full payment, the client receives a non-exclusive, perpetual license to use the custom workflows, blueprints, and documentation created specifically for their business. SyncState retains the right to reuse general logic, code snippets, and structural templates for other clients, provided no confidential client data is shared.

5. Limitation of Liability SyncState builds integrations reliant on third-party applications (APIs, webhooks, SaaS platforms). We are not liable for workflow failures caused by third-party service outages, unannounced API changes by software providers, or changes the client makes to the workflows after final delivery and handover. In no event shall SyncState be liable for any indirect, incidental, or consequential damages resulting from the use of our automations.

6. Governing Law These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.