Privacy Policy

Effective Date: January 1, 2024

At SyncState ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (syncstate.site) or engage our consulting services. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect We may collect and process the following data about you:

  • Identity and Contact Data: Name, email address, phone number, business name, and job title.
  • Technical and Usage Data: IP address, browser type, operating system, and information regarding your interaction with our website.
  • Business Operations Data: Information you share with us regarding your software stack, internal processes, and data workflows strictly for the purpose of providing consulting services.

2. How We Use Your Information We use your personal data to:

  • Provide, operate, and maintain our services.
  • Process transactions and send related information, including invoices and confirmations.
  • Communicate with you regarding project updates, customer support, and administrative messages.
  • Analyze website usage to improve our web presence and service offerings.

3. Data Sharing and Security We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third-party service providers (e.g., payment processors, hosting providers) solely to assist us in operating our business, provided those parties agree to keep this information confidential. We implement robust technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction.

4. Your Data Protection Rights Under UK GDPR, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request erasure of your personal data under certain conditions.
  • Object to or request restriction of processing of your personal data.

To exercise any of these rights, please contact us at contact@syncstate.site.